All Nyquist E7000 software licenses are perpetual and do not expire (i.e., no annual license renewal fees). For one year after a customer’s initial purchase of a Nyquist E7000 system, Bogen will provide a Software Update Subscription (the “SUS”) for covered products free of charge. The SUS includes all new feature releases, maintenance releases, bug fixes, critical updates, and documentation updates. Please note that any hardware that may be associated with a new feature and is not currently owned by the customer would need to be purchased.
Additionally, there is an option to purchase extended SUS plans in one, three, or five-year increments to allow customers to keep their E7000 system up-to-date with the latest features, functionality and critical security updates. The extended SUS plans are available upon initial purchase of the Nyquist E7000 system or may be purchased separately at a later date at the customer’s option. When purchased in conjunction with a new system, extended software update subscription coverage commences upon the expiration of the initial free one-year subscription term. If SUS coverage is allowed to expire, additional lapsed coverage surcharges may apply in order to reinstate coverage.
All software updates are delivered by electronic download from the secured Bogen ES Dealer website and customers are responsible for downloading and installing any/all desired software updates while their SUS coverage is in-effect.
NOTE: If a customer chooses not to purchase a subscription for software updates or otherwise allows their SUS coverage to lapse, the customer remains entitled to receive critical updates and full access to technical support by phone for their licensed software.
Nyquist E7000 System Software License (NQ-E7000SWL)
Nyquist E7000 Concurrent Call Software License (NQ-E7000CCL)
Nyquist E7000 Station Software License (NQ-E7000SSL)
Nyquist E7000 Text-to-Speech Software License (NQ-E7000TTS) – if purchased
Nyquist E7000 Automatic Failover System Software License (NQ-E7000SWLAF) – if purchased
Nyquist E7000 Routines API System Software License (NQ-E7000API) – if purchased
SUS pricing varies depending on the number of concurrent call software, station software, and/or text-to-speech licenses purchased by the customer. Please contact your Bogen Regional Sales Manager for pricing details.
The information provided above is just a high-level summary of the Nyquist E7000 Software Update Subscription program and is not intended to form any part of any contract or agreement. Please refer to the “Nyquist E7000 SUS Terms & Conditions” document for complete details.