Solution
On average, the Hagerstown Regional Airport is responsible for 140 arrivals and departures per day and is home to 191 small aircraft based on the property. In addition, the airport receives four commercial arrivals and departures every day. Hagerstown is also honored to serve as the airfield for the President of the United States on his way to and from Camp David.
Yet no backup communication system was in place, thus, improving communication safety was at the top of airport management’s list. As a result, they decided to explore the use of a dual amplifier system to solve the problem. While enhanced safety resulting from amplifier redundancy shows great concern for customer health and security, management had an additional challenge. Due to large fluctuations in ambient noise levels they needed a way to keep paging messages at an appropriate level as crowds ebb and flow through the public areas throughout the day.