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Provide more efficient customer support, use tones to signal various security situations, and use background music to help maintain privacy when discussing finances.

Typical Environments:

  • Banks
  • Security Firms
  • Brokerage Houses
  • Lending Institutions
  • Insurance Companies
3 Financial Institution Images

General Requirements:

  • Play background music to provide privacy for customers sharing personal and financial information during transactions and inquiries
  • Make general announcements to locate personnel or to announce visitors or incoming calls
  • Use different tones to signal responses needed for situations of various security or confidentiality needs without alarming clients
  • Allow quick response to critical conditions and send clear directives in emergency situations
  • Ability to prioritize music and/or paging in various areas, local and facility-wide
  • Ability to make a single announcement to multiple locations or buildings simultaneously
  • Ability to monitor noise in specific areas (e.g., to monitor sound in remote areas)
Single-Zone Paging
Multi-Zone Paging
Benefits to Single-Zone Paging
  • Easy facility-wide communication via public address for emergency and general announcements
  • Every message can be heard by everyone at your location, wherever they may be
  • Use tones to communicate special alerts to employees
  • Use variety of speakers styles to complement the décor of each area of the facility
Benefits to Multi-Zone Paging
  • Programming zones allows for pages and/or background music to be played only in appropriate areas
  • Allows customer areas and personnel areas to receive different audio at the same time
  • Provides few disruptions to areas where numerous pages can be disruptive
 
Diagram: Financial Institutions- Single-Zone Solution
Product Type
Available Models Main Benefit
Music & Input Sources
TP30D AM/FM Tuner

Background music; preset AM & FM stations

FMR FM Radio Receiver Background music; MOH to callers placed on hold
MIC Microphone Input Modules Provide microphone connections *
Desktop Paging Microphones

For easy-to-reach desktop access

Telephone Interface Device
TAMB Telephone Access Module Substitutes for page port
TEL1S Telephone Input Module Connects to any telephone port type *
Tone Signaling

TG4C Tone Generator

Different tones for shift change/emergency alerts

NR100 Night Ringer

Facility-wide notice of after-hours calls

TNG1S Tone Generator Input Module Select up to 4 of 8 tones *
70V Amplifier
M-Class Amplifiers Up to 1200W; 2 inputs
Black Max Amplifiers Up to 600W; 2 inputs
Gold Seal Series Amplifiers Up to 250W; 7 inputs
TPU-Series Amplifiers Wall-mounted up to 250W; 2 inputs
Classic Series Amplifiers Up to 100W; 3-4 inputs
Paging Electronics

DFT120 Digital Feedback Eliminator 

Record pages while another plays without feedback

TBA15 Talk Back Amplifier

Hands-free talk back capability in specific areas

Speakers - Office Areas
HFCS1 Ceiling Speaker

High-fidelity sound

SM Easy Install Speakers

Installs without cutting ceiling tiles

S86 Ceiling Speakers

High-quality sound in traditional ceiling style

CSD Drop-In Ceiling Speakers

Requires a single vertical cut to ceiling tile

Speakers - Lobby & Customer Areas

WB8 Wall Baffle Speakers

Mount on walls

NEAR Orbit Ceiling Speakers (OSC1)

Superb sound quality

Speakers - Atriums

NEAR Orbit Pendant Speakers (OPS1)

Audio for high-ceiling spaces

Meeting Rooms
MLA-Series Lecterns

Self-amplified or connect to sound system

V-Hub Conference Phone

Full 360-degree sound pickup and distribution

Gooseneck Microphones Adjustable positions when mounted on podiums
Boundary Microphone Flat mounts on podiums
Security Concerns
ADP1 Analog Door Phone

Two-way communication with remote location

VRS Vandal-Resistant Speakers

Install in locations subject to damage and abuse

Music-On-Hold
ProHold Music-On-Hold System

Program music or messages for callers on hold

* for use with M-Class amplifiers
This is a representational drawing only.
Products will vary per install.
 
Diagram: Financial Institutions- Multi-Zone Solution
Product Type
Available Models Main Benefit
Music & Input Sources
TP30D AM/FM Tuner

Background music; preset AM & FM stations

Multi-Disc CD Player

Programs tracks from multiple CDs

FMR FM Radio Receiver Background music; MOH to callers placed on hold
MIC Microphone Input Modules Provide microphone connections (for M-Class amps)
Desktop Paging Microphones

For easy-to-reach desktop access

Zone Paging
PCM2000 Paging System (includes
PCMTIM, PCMCPU, & PCMZPM)

• Expandable 1-99 zones; 1-32 zone groups
• Connects to any telephone system
• Night Ringer
• Emergency/All-Call paging
• Background music for all or selected zones
• Trigger Emergency/shift change signal

ZPM3 Zone Control Module

1-3 paging zones (All-Call plus 3 zones); zone groups

Multi-Location Paging
Multi-VOIP Gateways

Page to remote locations using LAN/WAN network

70V Amplifier
M-Class Amplifiers Up to 1200W; 2 inputs
Black Max Amplifiers Up to 600W; 2 inputs
Gold Seal Series Amplifiers Up to 250W; 7 inputs
TPU-Series Amplifiers Wall-mounted up to 250W; 2 inputs
Classic Series Amplifiers Up to 100W; 3-4 inputs
Paging Electronics

DFT120 Digital Feedback Eliminator 

Record pages while another plays without feedback
Talk Back

PCMTBM Talk Back Module

Hands-free talk back capability in selected zones *

TBA15 Talk Back Amplifier

Hands-free talk back capability in specific areas

Tone Signaling

PCMTBM Talk Back Module

Up to 8 time-triggered signaling events *

TG4C Tone Generator

Different tones for shift change/emergency alerts
Speakers - Office Areas
HFCS1 Ceiling Speaker

High-fidelity sound

SM Easy Install Speakers

Installs without cutting ceiling tiles

S86 Ceiling Speakers

High-quality sound in traditional ceiling style

CSD Drop-In Ceiling Speakers

Requires a single vertical cut to ceiling tile

Speakers - Lobby & Customer Areas

WB8 Wall Baffle Speakers

Mount on walls

NEAR Orbit Ceiling Speakers (OCS1)

Superb sound quality

NEAR A-Series Speakers

Fully-sealed weather-resistant cabinet

Speakers - Atriums

NEAR Orbit Pendant Speakers (OPS1)

Audio for high-ceiling environments

Meeting Rooms
MLA-Series Lecterns

Self-amplified or connect to sound system

V-Hub Conference Phone

Full 360-degree sound pickup and distribution

Gooseneck Microphones Adjustable positions when mounted on podiums
Boundary Microphone Flat mounts on podiums
Security Concerns
ADP1 Analog Door Phone

Two-way communication with remote location

VRS Vandal-Resistant Speakers

Install in locations subject to damage and abuse

Music-On-Hold
ProHold Music-On-Hold System

Program music or messages for callers on hold

* for use as part of PCM2000
This is a representational drawing only.
Products will vary per install.
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©2004 Bogen Communications, Inc. Specifications subject to change without notice.
Financial Institutions